Pleasanton Unified School District
Emergency Response App

Please review this emergency response plan periodically, so you will be prepared to rapidly and effectively manage any emergencies. If you find any of the procedures contained in this app to be unclear, please speak with your Supervisor.

Every emergency poses a unique and ever-changing combination of factors and challenges, so no guide can ever be 100% complete. Plan ahead. Safety is a responsibility that we all share.

If you have questions regarding this emergency response plan please contact:
Site Principal or Direct Supervisor 

Emergency phone numbers:

Life Threatening Emergencies:
From campus phone 9-1-1 – alerts the main office at the site that 9-1-1 has been called.

City of Pleasanton:

Pleasanton Police Department
925-931-5100

Pleasanton/Livermore Fire Department
925-454-2361

District Emergency Numbers:

Superintendent’s Office
925-426-4301

District Emergency Line
925-484-2539

Maintenance, Operations and Transportation (MOT) Director
925-426-4400

Public Information Officer
925-596-9661

Asst. Supt, Student Support Services
925-426-4290

Asst. Supt, Educational Services
925-426-4332

Deputy Supt, Business Services
925-426-4302

Asst. Supt, Human Resources
925-426-4348

Director, Human Resources
925-426-4323

Director, Student Services
925-766-3421

District Safety Officer
925-628-0947

DIAL 911 and say:

• “This is an emergency.” (Describe the nature of the emergency)
• “I need ( Ambulance/Police/Fire) assistance”.
• “I am in (give your school name and address)”.
• “I am in (give the room or area, and which part of campus)”.
• “My name is ___ ”.
• “My callback number is __ ”.
• Do not hang up until told to do so.

Other notes:

• Verify that the information was received correctly.
• Be ready to give additional information if requested.
• After hanging up, send a guide to the school office to tell them what happened. They will notify all appropriate school, district and law enforcement personnel.

EMERGENCY CALLS – FIRE/POLICE/MEDICAL – 911
Know the following:

School name
School address
Your room number

• If you discover fire or smoke, get away from the area!
• Close doors and any windows as you leave.
• Go to the Emergency Calls section – immediately call in a Fire.
• If no alarms are sounding – pull the nearest fire alarm.
• Extinguish small fires only if possible.
• Follow the instructions of your floor / building emergency team and evacuate out of the building.
• Know the location of your nearest fire pull station.
• Know the location of your nearest fire extinguisher.

SUDDEN OR SEVERE FLOODING:

• Evacuate all affected classroom and office spaces immediately.
• Relocate – Walk to a safe place/high ground, higher than water level.
• Do not try to leave the school in a bus or car.
• 80% of flood fatalities occur in vehicles.

SLOW RISE FLOODING:

• Sufficient notice will be available to evacuate the school.
• Before evacuating the school – Shut Off all Utilities (Gas, Water, Electricity).
• If it is safe to do so, move/relocate records, computers, electronic equipment, etc.

MINOR/LOCAL/HAZMAT INCIDENT IN A BUILDING:
If a chemical is reacting in any way, is generating gas or fumes, represents a fire hazard, or is toxic:

1. Evacuate the students from the building, direct students to the nearest safe area, upwind from the incident or classroom.
2. If you can: Shut off Building HVAC – Heating Ventilation and Air-Conditioning.
3. Contact Maintenance, Operations, and Transportation (MOT) for HVAC questions or assistance at 925-426-4400.
4. Notify Administration immediately who will notify 911 for Fire Department/Hazmat response.
5. Follow Shelter-in-Place procedure listed below if instructed to do so by School Authority/Incident Commander.

MAJOR/AREA WIDE/HAZMAT INCIDENT:
If a spill occurs off campus that could affect our school, the Campus Administrators/Incident Commander will make a decision to Shelter in Place or Evacuate depending upon information received. Follow the Shelter-in-Place/Hazmat procedures below if requested to do so:

1. Close and Lock all Windows and Doors – when possible to do so.
2. Tape any Cracks in Doors and Windows – Wet Towels as Air Filters.
3. Wait for the ALL CLEAR – Do not go outside until told to do so.
4. Spill Clean Up – chemical spills may not be cleaned up by PUSD personnel. Notify the district office by calling the Emergency Line at 925-484-2539. Call District MOT at 925-426-4400. A maintenance team will coordinate clean-up.
   
   Emergency Telephone Numbers:
   District Emergency Line
   925-484-2539
   
   District Maintenance Operations & Transportation MOT
   925-426-4400
   
   California Office of Emergency Services
   916-845-8510
   
   County HAZMAT Hotline
   925-646-1112
   
   National Emergency Response Center (for reporting spills)
   800-424-8802
   
   California Department of Fish and Game
   209-234-3420 or
   707-428-2002
   
   Environmental Protection Agency
   415-744-2000
   
   Fire Department
   9-1-1
   
   California Highway Patrol
   9-1-1

HOSTAGE INCIDENT

• Remain calm.
• Cooperate as necessary.
• Do not argue with or challenge a hostage taker.
• If safe, escape quietly, without taking any risks.
• Quietly warn others as you go.
• When you can get to a phone safely, dial 9-1-1 and follow the emergency calls procedures.
• Your observations will be critical to the police. When you get out – go to the police command center and meet with them as soon as you can.

If you witness a protest, demonstration or civil disobedience:

• Stay in the school, well away from the crowd.
• Continue business as usual, and do not become part of the problem.
• Contact the Principal’s Office a soon as possible.

If walking past the demonstration:

• Do not engage in confrontational behavior.
• If you observe problem behavior on the part of the demonstrators, report it to the Principal’s Office immediately.

Run: Away from the violence. Put time and distance between you and the intruder. If safe to do so, immediately evacuate away from the school and get to a safe place taking as many people with you as possible. Don’t let others slow you down.

Hide: If you cannot escape, respond to the threat. Lock down, barricade doors, prepare to fight back!

Fight: Prepare to fight back if an intruder comes through the door.

Inform: Call 911. If possible, let others know there is a threat.

Know the following:
School name
School address
Your room number

Treat: Provide care for the wounded. STOP THE BLEED! Don’t wait for first responders to arrive. Immediately start medical care for yourself and others using pre-staged lifesaving equipment.

https://www.dhs.gov/stopthebleed

EARTHQUAKE

• DUCK – COVER – HOLD.
• Once the shaking has stopped, assess the area around you.
• Render any aid you can.
• Call for medical or rescue assistance if necessary.
• Evacuate to an open area safely – Stay away from overhead fixtures, windows, skylights, filing cabinets and bookcases.

IN A FULL SCHOOL EVACUATION:

• Know your Primary Rally Point/Assembly Site
• Know your Secondary Rally Point/Assembly Site
• Expect aftershocks. Do not re-enter a building. Beware of falling debris or electrical wires.
• Do not use the telephone unless for emergency assistance.
• Know your School First Aid Point

Bomb Threat General Information: In almost all cases bomb threats are false, and a building evacuation is not necessary. The amount of explosives necessary to harm this building and its occupants would need to be quite large. However, the safety of the students is always our primary consideration. If a bomb threat is received over the phone, please use the bomb threat checklist while talking to the person on the line. When a bomb threat is received notify the school office and the principal or designee will conduct an immediate analysis and render a decision how to handle the threat.

There are three basic tactics to utilize during a bomb threat. First, ignore the threat completely – in the case of say a child’s voice laughing with other children in the background. Second, conduct a search of the area by staff members who are familiar with that area. Third, conduct a partial or full evacuation of the facility and a search of the facility by trained law enforcement personnel along with bomb detection equipment and dogs.

If you do find a suspicious package, do not touch it or move it. Evacuate the area and go to the EMERGENCY CALLS SECTION and call it in.

Always notify law enforcement of a bomb threat – even if you think it’s a hoax.

Remain calm and try to keep caller on the line. CALL 911

Note EXACT WORDS OF CALLER
Questions to ask caller:

• When is the bomb going to explode?
• Where is the bomb right now?
• What does the bomb look like?
• What kind of bomb is it?
• What will cause the bomb to explode?
• Did you place the bomb?
• Why?
• Where are you?
• What is your name?
• What organization do you represent?

Characteristics:
Note the following:

VOICE:

• Loud
• Soft
• Intoxicated
• High-pitched
• Deep
• Accent

MANNER:

• Calm
• Coherent
• Angry
• Emotional
• Laughing
• Other

BACKGROUND NOISE:

• Street
• Bar/Restaurant
• Factory
• Subway
• Office
• Other
  
  

OTHER:

• Was caller male or female?
• Was caller’s voice familiar?
• Did caller read a prepared statement?
• Was caller well spoken?
• What was approximate age of caller?
• Telephone number where call was received?
• Time and date of call?

Know the following:

My primary way out of the building is
My secondary way out of the building is 
My refuge for a fire is
My retreat during a violent incident is
My School First Aid Point is
In a School Evacuation – My Primary Rally Point is
In a School Evacuation – My Secondary Rally Point is 

All faculty and students shall take their personal belongings and shall proceed to the nearest evacuation routes. Staff shall take portable emergency kits/backpacks as able in an evacuation.

If students or faculty are not in their regular work areas, they will evacuate immediately using the nearest exit or in the same manner as the group they are with. Walk in an orderly fashion quickly and quietly.
Stay calm.

When the ALL CLEAR is received and it is safe to re-enter the buildings, each rally point group will be notified by the Principal or designee when it is clear to re-enter the building.

Visually impaired:

• Tell the person the nature of the emergency and offer guidance.
• Offer your arm for guidance.
• Do not grasp a visually impaired person’s arm unless they are in severe danger.
• As you walk, tell the person where you are and advise them of obstacles.
• Once you reach safety, ask if further help is needed.

Hearing impaired:
Persons with hearing impairments may not hear emergency alarms – communicate that there’s an emergency by:

• Turning lights on and off to gain the person’s attention.
• Indicating directions with gestures.
• Writing a note with evacuation directions.
• Assisting to safety as needed.

People using crutches, canes or walkers:

• Evacuate these individuals as injured persons.
• Assist and accompany to the evacuation site if possible.
• Use a sturdy chair (or one with wheels) to move the person.
• Help carry the individual to safety.

Wheelchair users:

• Check with the individual on their preference.
• Determine if a chair is available.
• Remove any immediate dangers.
• Immediately advise arriving first responders of special evacuation cases.

Plans for Students with special needs:

• Review plan for Students with special needs with classroom staff and site administration.
• Ensure plan addresses the unique needs of each individual student.

• ***LOCATE/ISOLATE/EVACUATE***
• ***DECLARE A Mass Casualty Incident (MCI) – NUMBER OF INJURED
• ***USE THE INCIDENT COMMAND SYSTEM***
• ADVISE ALL EMERGENCY RESPONDERS AND SCHOOL PERSONNEL
• EXACT LOCATION and NATURE OF THE EMERGENCY
• INNER PERIMETER – TEAM LEADER
• OUTER PERIMETER – TEAM LEADER
• DETERMINE INJURIES AND EVAC – TEAM LEADER
• LINE OF FIRE EVAC – TEAM LEADER
• REPEAT/UPDATE INCIDENT INFORMATION AND DESCRIPTION TO ALL STAFF
• NAME A STAGING AREA IF NECESSARY
• FIRE DEPARTMENT/AMBULANCE STANDBY – NOTIFY BATTALION CHIEF (BC) TO CHECK POINT (CP) FOR BRIEFING, AND ALLOW BC TO ESTABLISH AND DEPLOY FIRE RESOURCES
• ESTABLISH AN EOC LOCATION
• NOTIFY ALLIED AGENCIES AS NECESSARY – PD’s, FD’s, SO’s, State, Nearby Schools or School Districts, etc. – School District Administration
• CREATE A LOG
• FILL OUT Incident Command Center(ICS)/UNIFIED COMMAND DIAGRAM AND CRITICAL INCIDENT INFORMATION SHEET AND DISTRIBUTE
• INTELLIGENCE OIC Situation Status: What’s going on, How big is the emergency, # of People and Buildings Affected, Planning for the Next 12 hrs.
• PIO – BROADCAST PRESS TO RESPOND TO A SPECIFIC LOCATION – Conduct Briefings as necessary – Consider use of Pool Video
• CRISIS MEDIA PLAN – Press Briefings x’s 100, VIP Tours, Staffing an Information Room.
• LOGISTICS OIC – Staging Area Manager, Security of Buildings, Food, Water and personal needs of staff and students.
• MUTUAL AID DECISION – LIAISON OIC IF NEEDED
• SIGN-IN/SIGN-OUT ROSTERS FOR ALL ASSIGNED – LOGISTICS OIC
• A/V Unit CALL-OUT FOR DOCUMENTATION
• WHO IS PRIMARY REPORT WRITER (consider ADMIN OIC)
• ***HOLD SCHEDULED MEETINGS WITH ALL Incident Command Center(ICS) STAFF, UNIFIED COMMAND AND THE OIC’s AS NECESSARY
• STUDENT AND STAFF COUNSELING ASSISTANCE
• APPOINT A MEDICAL LIAISON PERSON – If Large Number of Injured
• UPDATES TO PRESS EVERY 30 MIN – ADJUST AS NECESSARY
• UPDATES TO ALL STAFF AS FREQUENTLY AS POSSIBLE – 15/20 Min
• PREPARE FOR THE NEXT SHIFT – PLANNING OIC w/ LOGISTICS OIC

• APPOINT A RESPONSIBLE CLOSE-OUT OIC – Use Incident Command Center (ICS)
• CLOSING OF OUTER PERIMETER TO INNER AS SECURITY DEVICE
  Maintain Scene Integrity – Log all who enter and leave.
• PHOTOS/VIDEO OF SCHOOL SCENE PRIOR
• EVERYONE CHECK OUT (sign in/out rosters) – THROUGH STAGING AREA
• FOLLOW-UP PERSON FOR NEIGHBORHOOD BRIEFING AND THANK YOU
• TEAM FOR ESTIMATION OF DAMAGES – CALL-OUT OF RISK MGMT. STAFF
• DAMAGE FORMS – FOR DISTRICT LIABILITY
• 1st REPORT OF INJURY FORMS
• WORKERS’ COMP FORMS
• CLEAN UP OF ALL AREAS USED
• DESIGNATE or CONFIRM WHO WRITES THE AFTER-ACTION REPORT – ADMIN
• ARRANGE FOR POST TRAUMATIC STRESS DEBRIEFINGS – Students and Staff
• ANNOUNCE DATE, TIME and LOCATION for AFTER-ACTION CRITIQUE

• Remain calm.
• Call 911. Briefly describe the incident, nature of the injuries and location of the injured person.
• Know your:
  • School name
  • School address
  • Room number
• Danger: Do not put yourself at risk to help someone else. Assess the scene first. Do not help the victim or attempt a rescue unless you are absolutely certain that the environment in which the victim is located is safe and does not represent a life-threatening situation for you.
• If you observe what appears to be a medical emergency and a potentially-hazardous situation through a closed door’s vision panel, do not open the door until appropriate personnel arrive on the scene. Opening a door can be very risky (e.g., a smoldering fire can flare up and/or you can suddenly be surrounded by a hazardous atmosphere).
• Put on suitable personal protective equipment before coming in contact with the victim.
• If the victim appears to be unconscious, determine responsiveness by attempting to communicate in a loud voice. If the victim does not respond, place your hand near the victim’s breathing zone to check for a sign of respiration. Do not move the person’s head or neck in the process.
• If you detect the victim is not breathing and the heart is not beating – and you are properly trained in CPR – establish a clear airway and begin CPR.
• Do not move an injured person unless s/he is in further danger (e.g., advancing fire).

The following tabs contain evacuation maps for the following schools:

ELEMENTARY SCHOOLS
Alisal Elementary School
Donlon Elementary School
Fairlands Elementary School
Hearst Elementary School
Lydiksen Elementary School
Mohr Elementary School
Valley View Elementary School
Vintage Hills Elementary School
Walnut Grove Elementary School

MIDDLE SCHOOLS
Harvest Park Middle School
Pleasanton Middle School
Thomas Hart Middle School

HIGH SCHOOLS
Amador Valley High School
Foothill High School
Village High School and Central Offices